Metropolitan State University is hiring two (2) Information Commons Specialists to work in the lab at Library and Learning Center.
For the complete position description and application information, please see the following:
Posting Date: 09/21/2017 (Filling two positions)
Closing Date: 10/09/2017 Position Classification: Computer Lab Assistant 2
Work Title: Information Commons Specialist
Bargaining Unit: AFSCME Employment Condition: Full-time, unlimited, non-exempt
Office: St Paul campus, Library Services
Hours of Work: Sunday – Thursday, 2:45 p.m. – 11:15 p.m.
This position coordinates the operations of the Library’s technology services consisting of approximately 100 computers, wireless laptops and peripheral equipment; provides assistance and instruction on the use of software and hardware; maintains the resources needed to provide technical support; stays current with technological advancements; communicates actively with various departments with shared responsibilities; and directs the work of student support staff.
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:
Associate or higher degree in Information Technology or related field
One (1) academic year of academic teaching/tutoring experience in math at the high school level or above
An equivalent combination of education and work experience
Four-year degree in Information Technology or related field.
Current working knowledge and understanding of computer hardware and software (e.g. MS Office applications, Windows 7).
Experience troubleshooting software problems and documenting processes.
Experience providing excellent customer service in a service-oriented environment
Demonstrated ability to train, direct and evaluate student employees.
English language skills (oral, written and comprehension) sufficient to determine and respond to the informational needs of faculty, staff, current/prospective students and the general public.
Ability to establish effective working relationships amongst staff and constituents in a diverse population.
Experience with desktop publishing, presentation applications, social media, web content management, data management systems and an Integrated Library System (ILS).
Physical Requirements of the Job:
[Requires occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and or leg controls
The University: Metropolitan State University, a member of the Minnesota State, serves approximately 11,000 students in the greater Twin Cities Metropolitan area. We are the most diverse university in the system, with approximately 41% of our students coming from communities of color. The university offers programs leading to baccalaureate, masters and doctoral degrees. We provide accessible, high quality liberal arts, professional and graduate education with continued emphasis on marginalized groups, including adults and communities of color. Recognized in 2008 by the Carnegie Foundation for Community Engagement and named to the President’s Higher Education Community Service Honor Roll, the university is committed to academic excellence and community engagement through curriculum, teaching scholarship and services designed to support an urban mission.
Visit our web site at http://www.metrostate.edu
For campus safety information and crime statistics visit: www.metrostate.edu/security
The School/Academic Department: Library and Information Services exists to fulfill the information needs and foster the intellectual growth of the Metropolitan State University community. The library serves the students of Metropolitan State University, as well as community patrons from the surrounding neighborhood. The library and learning center resources cover two floors of the building, and houses the university’s print collection, as well as a large information commons space on the first floor. The library and learning center is a space shared in a partnership between Metropolitan State and St. Paul Public Library. The two libraries frequently plan programs or host events together, to support academic learning and community engagement
Salary Range: $17.03 - $23.79/hour depending upon experience and qualifications
Application Procedure: Applications will only be accepted through the State of Minnesota Employment site at http://mn.gov/mmb/careers/ . Applicants may upload a unique and tailored resume and have the system automatically fill in portions of their application. This system also allows you to apply without a resume and complete an application by filling in each section. A progress bar will show what steps remain in the application process. You may also need to respond to screening questions about your qualifications. Applicants may save at any time and return later to complete their application.
* Employment for this position is covered by the collective bargaining agreement AFSCME which can be found at: http://www.mn.gov/mmb/images/contract-afscme-2015-2017-web-version-final.pdf
Notice: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State vehicle use criteria and consent to a motor vehicle records check.
For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.
Metropolitan State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. The University provides reasonable accommodations to qualified individuals with disabilities upon request.